Ethical guidelines
Goals and principles
All employees at Metzum are committed to upholding principles of fairness and integrity in relation to ourselves, our business, and our environment. We diligently strive to cultivate a reputation founded on trust, honesty, integrity, and transparency in our daily interactions with colleagues, customers, and partners.
Work Environment
We are committed to fostering a work environment characterized by openness, respect, equality, and diversity. We provide opportunities for all employees to develop their personal strengths and individuality.
We maintain a zero-tolerance policy towards any forms of harassment, bullying, or discrimination against employees, partners, or others directly or indirectly involved in Metzum's operations.
Professionalism and transparency are core values in all our engagements with clients and partners. Through our actions, we strive to build trust and ensure security.
At Metzum, we are deeply committed to our clients and partners, handling all inquiries with professionalism, courtesy, and efficiency. Our communication is straightforward, transparent, and clear.
Many of our team members spend considerable time at our clients' locations, and during these visits, we ensure strict adherence to their guidelines and regulations.
We regard competition as a constructive influence. It serves as the primary catalyst for enhanced performance and innovation. Consequently, we perceive competition as a valuable opportunity to refine our practices, and we consistently extend respect to our competitors.
Health, Environment, and Safety
At Metzum, the safety and health of our employees are of utmost importance, and no compromises will be tolerated in this regard. Consequently, we are committed to the continuous prevention of injuries and the effective management of health and safety risks.
Environmental and Social Engagement
Metzum, in alignment with its proprietors, is dedicated to maintaining an environmental profile by pursuing sustainable solutions. We are committed to our planet and actively endeavor to mitigate the negative environmental impacts of our operations.
While it is true that not everyone can do everything, everyone can contribute in some way. All our offices implement waste sorting and avoid the use of disposable items. Limited parking spaces and financial incentives encourage employees to opt for environmentally friendly transportation methods.
Our office locations are equipped with advanced video conferencing facilities to support digital meetings and minimize unnecessary travel. Metzum employees are granted considerable flexibility to organize their workday in accordance with established sustainability guidelines. Concurrently, a dedicated and conscientious approach towards societal and environmental responsibilities ensures favorable working conditions and enhances our reputation, resulting in increased customer satisfaction.
Our commitment also extends to addressing other critical societal issues, including the fight against corruption, the protection of workplace rights, and the promotion of human rights for a better society.
Privacy
The right to privacy and the protection of personal data is of paramount importance to us, our partners, and our customers. We are committed to respecting privacy by consistently managing all personal information in compliance with GDPR regulations. For further details, please refer to our privacy policy.
Compliance
Adhering to these rules will cultivate and strengthen positive relationships, thereby ensuring Metzum's strong and respected reputation.
It is incumbent upon leaders to guarantee that laws, regulations, guidelines, and frameworks are thoroughly communicated to all employees, ensuring they understand and comply with these standards.
Violations of ethical guidelines are regarded as breaches of the employment contract, which may lead to disciplinary actions such as verbal or written warnings, and in severe cases, dismissal or termination.